Online Dermatologist > Ask a Dermatologist

Ask a Board-Certified

Dermatologist

  • Securely upload your symptoms and photos below
  • A board-certified dermatologist reviews your photos and sends clear, professional guidance on what your skin concern could be and how to handle it safely.

Simple. Secure. Board-Certified Expertise.

From only $34.95 (£24 / €19) per consultation. Pricing varies by response time.


 

Quick, reliable, and easy to use!

I used First Derm to check a persistent rash. The process was easy—I simply uploaded photos and filled out a short description. The response time was faster than expected, and the dermatologist’s feedback was clear. Overall, I found First Derm to be a reliable teledermatology option. Would I recommend it? Yes, especially for quick concerns, but not if you are looking for a prescription

Helped in 6 hours

Read what our users have to say – testimonials

 

Ask a Board-Certified Dermatologist

  • Securely upload your symptoms and photos below
  • A board-certified dermatologist reviews your photos and sends clear, professional guidance on what your skin concern could be and how to handle it safely.

Simple. Secure. Board-Certified Expertise.

From only $34.95 (£24 / €19) per consultation — pricing varies by response time.


 

Quick, reliable, and easy to use!

I used First Derm to check a persistent rash. The process was easy—I simply uploaded photos and filled out a short description. The response time was faster than expected, and the dermatologist’s feedback was clear. Overall, I found First Derm to be a reliable teledermatology option. Would I recommend it? Yes, especially for quick concerns, but not if you are looking for a prescription

Helped in 6 hours

Read what our users have to say – testimonials

 

✓ We catch skin diseases early
✓ Complete anonymity and data protection
✓ Reviewed by board-certified dermatologists
✓ 70% of users improve without in-person care
✓ Secure payment processing through PayPal
✓ Responses in as little as 8 hours
✓ Trusted by 200,000+ people worldwide
✓ From $34.95 (£24 / €19) per consultation

 

✓ We catch skin diseases early
✓ Complete anonymity and data protection
✓ Reviewed by board-certified dermatologists
✓ 70% of users improve without in-person care
✓ Secure payment processing through PayPal
✓ Responses in as little as 8 hours
✓ Trusted by 200,000+ people worldwide
✓ From $34.95 (£24 / €19) per consultation

Fast and Secure Payment Options

We accept all major credit cards and health savings accounts

Payment options

Trusted by +200,000 Users Worldwide

 

Replied faster than expected

It’s a very helpful service! I paid for 48hr response but they got back to me in about 30hr. The issue I had was something I’d never would have been able to identify on my own since it didn’t appear as a result when googling or asking ChatGPT. Glad I used it instead of self-diagnosing!

Helped in 30 hours

 

 

Beyond delighted with First Derm

I’ve been struggling with a skin issue for 2 years. My Dermatologist is unreachable/expensive, and online searches yielded nothing close to what I was experiencing. Finally I got my answer! It’s been about a week, and using their recommended treatment, the issue is almost completely gone. So happy I can feel comfortable in a swimsuit.

Helped in 30 hours

 

 

Quick and insightful consultation

I had a rough patch of skin that, even after consulting two doctors, I couldn’t get a clear diagnosis. This was worrying me, so I turned to First Derm. The Doctor sent a detailed response back to me within two hours. This is such a nice service to have especially when it takes forever to get an appointment to see a dermatologist.

Helped in 2 hours

 

 

Quick and Detailed Response!

I used First Derm when I had a rash and didn’t have time to visit the doctor’s office.

I received an answer within a few hours with a quick and detiled answer and an over the counter medicine recommendation.

Helped in 7 hours

 

 

Extremely happy with the service

Got results back in much less than the 24 hours which I paid for which was awesome. Thanks so much. Would definitely recommend to a friend or to anybody.

Helped in 17 hours

 

 

Dermatologist gave me clear guidance & urgent assessment

The team is highly qualified—even for more complex skin concerns. The response clearly described what they saw in my photos, explained possible causes, and gave an excellent sense of how urgent it was.

Helped in 14 hours

 

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Get the Most from Your Online Dermatology Consultation

Follow these simple steps to help your dermatologist see your skin clearly.

capturing clear photos for online dermatology consultation

I. Snap 2 Clear Photos

  • Take well-lit, close photos of the affected area.
  • Bare Skin: Avoid makeup, lotions, or nail polish.
  • No Filters: Use your phone’s standard camera setting — no filters or flash distortion.

Clear photos help your dermatologist see what you see — ensuring the most accurate insight possible.

II. Provide Your Medical Information

Share details that could affect your skin:

  • Previous or ongoing skin conditions

  • Allergies or family history of skin issues

  • Current medications or topical treatments

Don’t worry if you’re unsure — our dermatologists can still evaluate most photos.

More Than

70%

Of First Derm users get better following consultations with our board-certified dermatologists.

Skip the Long Waits & Connect With Top Dermatologists Online.

FAQ: How does an online dermatology consultation with a board-certified dermatologist actually work, and what can I expect after submitting my photos?

 

Secure Photo Submission

Your privacy and safety come first. When you submit your photos through First Derm™, they are securely encryptedand assigned a unique case number used only for your consultation. We do not collect personal information such as your name, phone number, or exact location. Each case goes directly to our confidential medical queue, accessible only to our board-certified dermatologists. You’ll receive an instant confirmation, so you know your case has been received and is in safe hands.


Human Expert Review

Every case is carefully reviewed by a board-certified dermatologist—not artificial intelligence or automated systems. These are experienced physicians who have completed medical school, dermatology residency, and board certification. Our dermatologists approach each case with professional care and attention, examining your photos and description to assess what’s most likely happening with your skin. This human-led process ensures accuracy, compassion, and genuine medical expertise.


Fast Personalized Response

Depending on the response time you choose—8, 24, or 48 hours—you’ll receive a personalized message directly from a dermatologist. It explains what they observe, what your condition might be, and what to do next. Around 70% of users receive advice that helps them manage their concern independently, while others are guided clearly if in-person evaluation is needed. Either way, you’ll never be left uncertain about your next step.


Fully Independent Advice

You can trust that our guidance is completely unbiased. First Derm™ is fully independent and not affiliated with any pharmaceutical or skincare brands. Our dermatologists never promote specific medications or products. Every recommendation is based purely on professional judgment and what serves your health best.


Simple One-Time Payment

There are no subscriptions, no recurring fees, and no hidden costs—just a simple one-time payment for each consultation. You stay in control of your care with clear, upfront pricing and professional advice that fits your needs, not a sales model.


Why Choose First Derm™?

First Derm™ combines medical expertise, data privacy, and speed to give you fast, unbiased, and expert dermatology insight within hours. Behind every consultation is a board-certified dermatologist who values your safety, clarity, and peace of mind.
Start your consultation today—your skin deserves trusted expertise.

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1 (415) 234-4124

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